Privacy Policy

Imagetotext.me ("we," "our," or "us") provides a collection of online image processing services, including tools that allow users to extract text from images, translate image content, compress images, convert image formats, perform reverse image searches, and carry out other image‑related operations (collectively, the "Services").

This Privacy Policy explains how we collect, use, store, and share information when you access or use our website and Services. By using the Services, you agree to this Privacy Policy. If you do not agree, please discontinue the use of our Services.

1. Scope of This Privacy Policy

This Privacy Policy applies only to information collected through Imagetotext.me and its Services. It does not apply to third-party websites, services, or applications that may be linked to or integrated with our Services.

2. Information We Collect

This is a clear breakdown of what kind of information we collect from the users of our Services. These include information that users provide, automatically collected information, and information collected via cookies and similar technologies.

1.1 Information You Provide

There are three types of information users provide when using our services.

  • Uploaded Images and Files: When you use our image processing Services, you may upload images or documents. These files are processed automatically to provide the requested output. 
  • Contact Information: If you contact us using our contact-us or survey forms, we may collect your name, email address, and the contents of your message/survey answers.
  • Account Information: When you create an account on Imagetotext.me, we collect personal information such as your email address, username, and login credentials. This information is used to create and manage your account, authenticate access, provide account-based features, and communicate with you regarding your account.
  • Facebook and Google Account information: If users choose to register with the Facebook or Google accounts, then we will access information associated with those accounts that is shared with us according to Google and Meta policies. 

We do not require account creation to use most Services. If you create an account, you are responsible for ensuring your account information is accurate and up to date. 

We do not intentionally collect sensitive personal information such as government-issued identifiers or payment card details unless explicitly stated at the point of collection.

1.2 Automatically Collected Information

When you access the Services, we may automatically collect certain technical and usage information, including:

  • Internet Protocol (IP) address
  • Browser type and version
  • Operating system
  • Device type
  • Referring and exit URLs
  • Pages viewed, interaction data, and timestamps

This information is used to operate, maintain, secure, and improve the Services. 

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies. These are used for the following purposes:

  • Maintain site functionality and user sessions. This includes “language Preferences,” “Usage History,” “User Preferences,” “Cart and other information required to provide our services.
  • Understand how users interact with the Services
  • Analyze traffic and usage patterns
  • Support advertising and remarketing

You may control or disable cookies through your browser settings. However, disabling cookies may limit certain features of the Services, such as session maintenance.

3. Uploaded Content and File Handling

  • Uploaded files are used only to perform the requested image processing operation.
  • Files are processed automatically and are not manually reviewed, except in cases of copyright infringement or legal matters.
  • Uploaded files and generated outputs are temporarily stored and are deleted automatically after processing or within a short retention period (5 Minutes), unless longer storage is required for technical or legal reasons.
  • We do not claim ownership of any files you upload. 

Do note that once files are deleted, they cannot be recovered.

All file transfers (content uploads and downloads) are protected by industry‑standard encryption (e.g., SSL/TLS).

4. Copyrighted And Pirated Content

We respect intellectual property rights and expect our users to do the same. Users are solely responsible for ensuring they do not upload content that infringes upon copyrights, trademarks, or other proprietary rights.

By uploading content, users warrant that they own the content or have obtained all the necessary rights and permissions required to use it.

In accordance with our privacy policy, we do not actively screen or monitor the uploaded content during automatic processing. However, we reserve the right to remove, restrict access, or refuse to process content that we reasonably believe: 

  • Infringes intellectual property rights
  • Contains pirated or unlawfully distributed material
  • Violates applicable laws or regulations

If we receive a valid complaint related to intellectual property rights, we may remove the materials and, where appropriate, suspend or terminate repeat infringers.

5. Personally Identifiable Information (PII)

Personally Identifiable Information (PII) refers to information that can identify an individual directly or indirectly.

PII we may collect includes:

  • Email address
  • Username
  • IP address
  • Account identifiers
  • Contact form submissions

We implement reasonable administrative, technical, and organizational safeguards to protect PII against unauthorized access, alteration, disclosure, or destruction.

PII is used only for purposes described in this Privacy Policy. We do not sell PII. Access is limited to authorized personnel and trusted service providers who require access to perform legitimate business functions.

6. How We Use Information

The information we collect is used for a variety of purposes. We use the information for the following purposes:

  • Provide, operate, and maintain the Services
  • Process uploaded files and deliver outputs
  • Improve performance, functionality, and user experience
  • Monitor usage trends and diagnose technical issues
  • Detect and prevent fraud, abuse, and security incidents
  • Respond to user inquiries and support requests
  • Comply with legal obligations

We personally do not sell any collected information to any other parties. Data may be shared with third-party services in some cases. You can learn more about it in sections 4 and 5.

7. Analytics, Advertising, and Third Parties

We may use third‑party analytics and advertising partners, such as analytics providers and advertising networks, to help us understand usage patterns and display relevant advertisements. 

These third parties may collect information such as cookies, IP addresses, and browsing behavior in accordance with their own privacy policies. 

We do not control how third parties handle your data.

You may opt out of interest‑based advertising through industry opt‑out tools such as those provided by the Network Advertising Initiative (NAI) or through your browser settings and setting up DNT measures. 

8. How We Share Information

The information collected by Imagetotext.me is shared with other parties under some circumstances. The particulars are as follows.

Service Providers

We may share information with trusted vendors and service providers who assist us in operating the Services (e.g., hosting, analytics, advertising, and security).

Legal Requirements and Court Activities

We may disclose information in response to valid legal processes, including: 

  • Court orders
  • Subpoenas
  • Search warrants
  • Governmental or regulatory requests
  • Law enforcement investigation

We review requests to ensure that they are legally valid and enforceable. Where permitted by law, we may notify affected users before disclosure. We may challenge requests that are overly broad or inconsistent with applicable law.

Business Transfers

If we are involved in a merger, acquisition, asset sale, or similar transaction, user information may be transferred as part of that transaction.

Aggregated or Non‑Personal Information

We may share aggregated, anonymized, or non‑personal information for analytics, research, or business purposes.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Uploaded files are retained only temporarily (5 Minutes) and deleted automatically after processing.

If you wish to delete any retained data about yourself, you can do so by following the instructions in section 8.

10. Personal Data Changes and Deletion Rights

Users may request correction, updating, or deletion of their personal data.

You may:

  • Update certain information through account settings
  • Submit a correction request via our contact form
  • Submit a deletion request through our designated data deletion form

We may verify your identity before processing such requests. Requests will be handled within a reasonable timeframe and in accordance with applicable laws.

11. How To Delete Your Data

Users have the right to request the deletion of their personal data collected by imagetotext.me. 

How to Request Data Deletion:

  • Go to our data deletion request form: (https://imagetotext.me/contact-us).
  • Enter the relevant information in the form. Make sure it is accurate, and there are no mistakes.
  • Once you have made sure the form is correctly filled out, submit it. 

After submission, we will review your request. The request will be processed within 7-30 days according to our data retention policies, at the end of which all requested data will be deleted.

12. Payment Information

If you subscribe to any paid Services, we may collect information necessary to process your payment. This includes:

  • subscription status, 
  • transaction identifiers, 
  • billing-related metadata. 

We do not collect or store full payment card numbers or sensitive financial information on our servers.

13. Third-Party Payment Processors

Payments are processed through trusted third-party payment processors. These processors handle your payment information in accordance with their own privacy policies and security standards. 

We only receive limited information necessary to confirm payment status, manage subscriptions, and provide customer support.

14. Account Cancellation, Subscription Termination, and Account Closing Due to Violation

You may cancel your account or terminate a subscription at any time through your account settings or by contacting us. 

Upon cancellation, your account access will be disabled, and associated personal data will be handled in accordance with our data retention and deletion policies. 

Some information may be retained where required by law or for legitimate business purposes.

If your account is closed due to a terms and conditions violation, then your data will be retained by imagetotext.me according to its data retention policy. To delete that data, follow the instructions in section 8.

15. Billing & Transaction Emails

Users with paid accounts may receive transactional emails related to billing, payments, renewals, refunds, and subscription status. 

These communications are considered essential service messages and cannot be opted out of while an active subscription exists.

16. Data Breach Notification

In the event of a data breach that poses a risk to user rights or personal information, we will notify affected users and relevant authorities as required by applicable law.

Notifications will be made without undue delay and will include information about the nature of the breach and recommended protective steps, where appropriate.

17. Children’s Privacy

The Services are not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information without appropriate consent, we will promptly delete the information and may disable associated accounts.

Parents or guardians who believe their child has provided personal data may contact us to request the deletion of that data.

Where local laws require a higher minimum age, we comply with those requirements.

18. Your Rights (GDPR and CCPA)

Depending on your location, you may have rights under applicable data protection laws, including the right to:

  • Access personal information we hold about you
  • Request correction or deletion of your information
  • Object to or restrict certain processing activities
  • Opt out of certain data uses, including targeted advertising

To exercise these rights, please contact us using the contact form or the data deletion form referenced in section 7.

19. Third‑Party Website 

The Services may contain links to third‑party websites. We are not responsible for the privacy practices or content of those websites. Your interaction with third‑party websites is governed by their own policies. 

These can include sharing and following options on social media (e.g, Facebook, LinkedIn, X). 

Imagetotext.me is not responsible for these third-party platforms and their policies. We encourage you to review the privacy policies of any Third Party Services you access.

20. Contacting Users

When necessary, we may contact users via their email address, live chat (on our website), or other means. 

The reasons for contact may be as follows:

  • Notifying of changes in the privacy policy, refund policy, and the terms and conditions.
  • Notifying of special offers, updates to the Service, or product announcements
  • Payment reminders (if you are subscribed to the premium package)

You can opt out of these methods of contact through your account settings. However, important updates such as changes in policies and services will still be provided via the aforementioned contact methods.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted on this page. We encourage you to review this Privacy Policy periodically to keep up with any changes. You will also be notified when changes are made.

22. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
https://imagetotext.me/contact-us